Dr. Cheryl Woodson

Supporting Health Literacy

In this presentation, Dr. Woodson screens and discusses the AMA training video “Helping Your Patients Understand.”

Dr. Woodson will explain:

  • How poor outcomes are directly related to poor health literacy (health, financial, quality, risk management issues)
  • The prevalence and deceptive barriers to patients understanding their health care
  • How to create a  permissive, patient-friendly program to overcome these barriers
  • Specific language to address literacy issues without embarrassing or angering patients

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